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Privacy Policy: airtravelbook

At airtravelbook.com, we highly value your trust and aim to ensure you are well-informed about how we collect, use, and share information. This document, referred to as our “Privacy Policy”, outlines our practices concerning the information we gather via our websites and mobile platforms for service delivery. By providing us with your personal information, you agree to the terms and conditions set out in this policy.

PERSONAL INFORMATION

"Personal Information" refers to any information that identifies you as an individual, which we collect to identify you as a person. Examples include:

  • Full Name
  • Mailing Address
  • Phone Number
  • Email Address
  • Passport Information
  • Social Media Account Details
  • Payment Card Information
  • Numbers assigned by transportation agencies, such as TSA known traveler numbers
  • Other details you provide when communicating or booking travel services with us, including flight preferences, meal options, departure and destination points

If you share someone else’s Personal Information with us, you confirm that you have the necessary authority to do so, and that we can use this information as stated in this policy.

How We Collect Personal Information

We and our service providers may collect Personal Information through various methods, including:

  • Via our services: Information can be collected when you make bookings or enter promotions.
  • Offline: We may collect information during offline interactions, such as customer service inquiries.
  • Other Sources: We may also receive Personal Information from public databases, marketing partners, social media platforms, and other third parties where permitted by law.

How We Use Personal Information

We may use your Personal Information to:

  • Complete bookings and purchases, process payments, provide customer service, and communicate about your transactions.
  • Respond to inquiries, including sending newsletters and flight updates.
  • Send administrative details, such as changes to terms, services, or policies.
  • Provide marketing communication, where permitted by law.
  • Personalize your experience by offering tailored products and services.
  • Enable participation in sweepstakes, contests, and promotions.
  • Assist in social media sharing functionality.
  • Facilitate message-sharing with others, ensuring that you have permission to share relevant contact information.
  • Conduct business operations, including data analysis, audits, fraud prevention, new product development, and promotional effectiveness assessments.

We may also disclose Personal Information if required or appropriate under the following circumstances: (a) to comply with the law, (b) in response to legal requests, (c) to address fraud, abuse, or criminal activity, (d) to protect our business or assets, (e) to enforce our policies, (f) to protect rights, privacy, and safety, and (g) to seek remedies or limit damages.

How Personal Information Is Shared

Your Personal Information may be shared with the following entities, subject to their privacy policies:

  • Our corporate affiliates globally, for purposes described in this Privacy Policy, managed by airtravelbook.com.
  • Travel-related suppliers (e.g., airlines, hotels, car rental services) for the fulfillment of your bookings.
  • Travel partners involved in providing services, such as airline consolidators and travel insurance providers.
  • Business partners offering products or services linked to the Services.
  • Third-party service providers offering services like hosting, data analysis, payment processing, and customer support.
  • Third-party sponsors or operators of surveys, contests, and promotions.
  • With your social media connections based on your account settings and usage of social media integrations.
  • During business transitions, such as mergers, sales, or reorganizations, including in the case of bankruptcy.

We may also share Personal Information when required by law or necessary to protect our operations, rights, or the rights of others.

Other Information

"Other Information" is non-identifiable information that doesn’t directly reveal your identity. If applicable laws require treating Other Information as Personal Information, we will handle it in accordance with this Privacy Policy.

How We Collect Other Information

  • Via your browser or device: Details like your MAC address, device type, screen resolution, operating system, browser type, and the name/version of the Services may be collected for functional purposes.
  • Via cookies and tracking technologies: Information such as pages visited, time spent on site, and browsing data may be collected for security, navigation assistance, and statistical purposes.
  • Analytics: We use third-party analytics tools, such as Google Analytics, to assess website and app usage and improve our offerings. For more information, you can visit Google’s privacy policy or opt out via their browser add-on.
  • Location data: We may collect and use your device’s physical location for personalized services or marketing, subject to your preferences.

Third-Party Services

This Privacy Policy does not cover the practices of third parties, such as external sites linked to our services, or social media platforms like Facebook or Google, whose privacy practices may differ. We encourage you to review their respective privacy policies.

Security

We employ reasonable security measures to protect your Personal Information. However, no data storage or transmission system is 100% secure. If you believe your interaction with us is compromised, please notify us using the contact details below.

Your Choices and Access

You can opt out of marketing emails by following the instructions in such emails or contacting us directly. Please note that administrative messages are not subject to opt-out requests.

If you wish to review, update, or delete your Personal Information, you may reach out to us. While we will try to accommodate your request promptly, certain data may need to be retained for legal or recordkeeping purposes.

Data Retention

We will retain your Personal Information as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Use by Minors

The Services are not intended for individuals under 18 years old, and we request that such individuals do not provide Personal Information through our platform.

Cross-Border Transfers

Your Personal Information may be stored and processed in countries other than your own, including the United States. By using the Services, you consent to such cross-border transfers, which may be subject to different data protection laws.

Sensitive Information

Please avoid sending us sensitive personal information (e.g., Social Security numbers, racial or ethnic data, political opinions, health data) via the Services or other channels.

Policy Updates

We may revise this Privacy Policy from time to time. The "Last Updated" date indicates the latest revision. By continuing to use our Services after changes, you agree to the updated Privacy Policy.